• Customers1 votes
  • Major health violations1 votes
  • Favoritism1 votes
  • Discrimination1 votes
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  • Feb 26
  • Hotels and Resorts
  • Hotel Booking
  • 30
  • REVIEW RATING 3/5

Do Not Book you Hotel Reservations here. I would never make reservations ever again at the Hyatt. Once you make the reservations you are stuck with a nonrefundable room. I gave them plenty of notice for the cancellation of the room. They had at least a month to rebook the room and they claim that they cannot rebook it. Well maybe its because of the customer service that they have such a hard... Read more

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  • Jan 24
  • Employees and Ex-employees
  • Kansas City, Missouri
  • Employee Experience
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

I worked for Hyatt Place for almost 2 years. I only called in sick once, because I had strep throat and was told by a doctor I could not go into work. I worked my fingers to the bone in that place. I was cross trained in every single position, aside from housekeeping. I was the only man that was even allowed to work the front desk in that entire time. During that time, I was expected to pick up... Read more

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  • Nov 27, 2014
  • Hotels and Resorts
  • Bergenfield, New Jersey
  • Hotel Reservation
  • 40
  • REVIEW RATING 4/5

Hyatt in Jamaica Montego Bay did not open as promised.My daughter's honeymoon package was confirmed. Travel agent was never notified. Accidentally, we found out about this.I cannot imagine the stress my daughter and husband would have experienced if they went to the Hyatt and the doors were closed. Yes they were placed in another hotel, but that is not the point. NOONE was notified that they... Read more

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  • Nov 26, 2014
  • Hotels and Resorts
  • Atlanta, Georgia
  • Account Deductions
  • 74
  • REVIEW RATING 4/5

My wife and I travel all the time and always stay in upscale hotels. We've stayed in a few Hyatts and have never had problems until now. The trip was a surprise for my wife so I paid for the room via Western Union so she wouldn't see the deduction in our joint account from the hotel. Again, the hotel was paid for way in advance. Our stay was fine despite the trouble we had getting up to our room... Read more

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  • Nov 12, 2014
  • Hotels and Resorts
  • Avon Lake, Ohio
  • Room
  • 27
  • REVIEW RATING 3/5

Stayed at the Hyatt for two nights at a pretty pricey rate. Booking the room was fine. We went to check in recd the room key (10th floor) went to open the room, neither key worked, and the maid cleaning the adjacent room said she had not cleaned it yet. Went back downstairs, inquired who called me to say my room was ready and why keys didn't work etc. got the manager who was rude. Implied... Read more

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  • Oct 18, 2014
  • Hotels and Resorts
  • Greece, New York
  • Poor Hotel Service
  • 20
  • REVIEW RATING 2/5

Staying at hyatt in Dewey beach . Awful experience- bathroom was dirty at checkin - towels also dirty. No valet service or any help with luggage when we checked in. Came back to room in the !afternoon to get ready for wedding-still not clean!Staff has been responsive- for 300.00 a night I exspect much better which I recieve at other hotels. Being a platinum Amex holder for 32 years this is my... Read more

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  • Oct 08, 2014
  • Hotels and Resorts
  • Staff
  • 23
  • REVIEW RATING 3/5

i was planning with my family to visit hyatt regency ludhiana restaurant.  it was my sister's birthday and i called 2 to 3 times in hyatt regency ludhiana,  India.  I just asked for complimentary cake for my sister's birthday or any kind of discount because every restaurant at present give such discounts to their customers and it is not about money or something. It is only about hospitality  what... Read more

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  • Oct 03, 2014
  • Hotels and Resorts
  • Omaha, Nebraska
  • Disrespectful Guest Treatment
  • 55
  • REVIEW RATING 4/5

Never again will I stay at the Hyatt Place in Omaha. My experience was truly eye-opening to say the least. My girlfriend & I stayed at their down town market place location, which was an absolutely perfect spot since we were celebrating our 5th year anniversary. I tried to do something special by pre-purchasing their romance package, but even that proved too much for the immature, rude,... Read more

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  • Aug 29, 2014
  • Hotels and Resorts
  • Hotel Service
  • 25
  • REVIEW RATING 4/5

I am very disappointed with this place my wife and I stayed here for 1 night. After having a situation these people do not care about you as a guest and will do whatever to charge an extra penny if necessary. The food has gone down hill over the years. The club serves instant frozen food for appetizers and if you are of a certain culture they watch you eat those little walmart appetizers as if... Read more

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  • Jul 22, 2014
  • Hotels and Resorts
  • Nashville, Tennessee
  • Outdated Hotel Room
  • 26
  • REVIEW RATING 3/5

Spent three nights at the Hyatt Place in Nashville located near Opry Land. The rooms are extremely outdated. The bathroom is so small you have to step into the shower to close the door. The free breakfast is poor quality. Checking in was a nightmare. It took 3 staff members to process my payment using cash. This staff lacks training. They offer Starbucks but staff are not familiar with the... Read more

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