Hyatt Complaints and Reviews

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Hyatt
Main address: Attn: Consumer Affairs 68127 Omaha NE
1-888-591-1234, 1 (402) 593 9838, concierge@hyatt.com
  • 46 complaints
  • $28.9K claimed losses
  • $629 average
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  • Jul 22
  • Hotels and Resorts
  • Nashville, Tennessee
  • Outdated Hotel Room
  • 1

Spent three nights at the Hyatt Place in Nashville located near Opry Land. The rooms are extremely outdated. The bathroom is so small you have to step into the shower to close the door. The free breakfast is poor quality. Checking in was a nightmare. It took 3 staff members to process my payment using cash. This staff lacks training. They offer Starbucks but staff are not familiar with the... Read more

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  • Jul 05
  • Hotels and Resorts
  • Albuquerque, New Mexico
  • Press Freedom Infringement
  • 3

On 30-June-2014 newsman Jesse was not only escorted out of the Albuquerque Hyatt Regency, by the police, but also issued an injunction against returning. Should he return, he was told on camera, he would be arrested. Why? For doing his job interviewing attendees of the NOW convention for FOX news. Watch the video. Was he edgy? Of course, he's a reporter. Was he mean, impolite, or... Read more

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  • Jul 02
  • Hotels and Resorts
  • Kolkata, West Bengal
  • Horrible Customer Service
  • 1
  • 9

This was my first time at Hyatt. I stayed at Hyatt Regency, Kolkata. I now regret my decision to stay at Hyatt. I have never experienced such deplorable service in any of the 5 star hotels I have stayed. I was given a bad room. It was the corner room and they have made a room out of the space available. There was leakage of water in the toilet. I right away asked for a room change. I was told... Read more

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  • Jun 19
  • Hotels and Resorts
  • Rochester, New York
  • Hotel Accommodations
  • 1
  • 15

I stayed at the Hyatt Regency hotel in Rochester, NY with my wife and young son last August. We were seduced by their advertising the best in comfort and security. When we got to the lobby to check in, the first thing we saw was police; there was some kind of incident. We checked into our room, and unlike other hotels we have stayed in, it had no safe in which to keep our valuables. We asked to... Read more

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  • Dec 26, 2013
  • Cafes and Restaurants
  • Sainte-Marie-De-Beauce, Quebec
  • 9

Having a brunch at haytt has been a family tradition for years at Christmas. We had brunch yesterday and anybody who had seafood has got sick and up all night going in and out of bathroom. We were a group of 11 and had brunch at Haytt downtown Vancouver on the 25th of December 2013. It was my grandmother treated us so we didn't tell her. We dont want her feel bad. Luckly she did not have any... Read more

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  • Dec 21, 2013
  • Hotels and Resorts
  • Highlands Ranch, Colorado
  • Interview Disrespect
  • 4
  • 36

We all go on job interviews and are not hired, despite our experience and qualifications. It happens to everyone. No big deal. But when you are personally disrespected in an interview by someone who forgets that most employees start as clients, something has to be said. I was called for am interview at the Hyatt Grand in Denver, showed up fifteen minutes early And was not greeted until a... Read more

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  • Dec 12, 2013
  • Food
  • Restaurant Service
  • 1
  • 28

I would like to address my serious concern and complain about the worst birthday experience ever in Park Hyatt Beijing on Dec 12, 2013. Around 9PM, Dec 12, 2013, my friend and I arrived at the 66 Floor, China Grill restaurant at park Hyatt Beijing, the so called floor manager Ms.Qin refused us to bring a birthday cake to the table. I was told it was the company policy that not allowed to bring... Read more

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  • Oct 09, 2013
  • Hotels and Resorts
  • Irresponsible Managemnet
  • 19

Hyatt Century Plaza in LA is constantly overbooks rooms. Booked a king bed nonsmoking room in advance and was put in a handicap room with a bathroom that IS the shower (no walls or shower curtain!) Coworker was placed in a smoking room despite having allergies. Management unresponsive and unhelpful and told me they would be happy to call another hotel to tell them I am coming but would not... Read more

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  • Sep 06, 2013
  • Hotels and Resorts
  • Hotel Services
  • 29

after talking to the front desk at Hyatt Regency 265 peachtree NE in Atlanta Ga we were told we could check in at 5 am the next morning. After making the decision to drive straight through from Louisiana for 12 hours after having been up and working 12 hours, we arrive after a 24 hour day. We being myself my wife and our 18 year old daughter. I will tell you the reason for the trip was for our... Read more

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  • May 23, 2013
  • Hotels and Resorts
  • Louisville, Kentucky
  • 27

Stepped out of shower into solid human waste floating in a sea of toilet overflow. Third time toilet overflowed during my stay. The toilets in this hotel are ancient and are not designed to handle even toilet paper, much less human waste. The hotel appears to be accustomed to handling complaints about toilet overflow. The plumber who was sent up to fix the toilet had breakfast coupons to... Read more

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