Hyatt Complaints and Reviews

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Hyatt
Main address: Attn: Consumer Affairs 68127 Omaha NE
1-888-591-1234, 1 (402) 593 9838, concierge@hyatt.com
  • 50 complaints
  • $29.4K claimed losses
  • $588 average
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  • Oct 18
  • Hotels and Resorts
  • Greece, New York
  • Poor Hotel Service

Staying at hyatt in Dewey beach . Awful experience- bathroom was dirty at checkin - towels also dirty. No valet service or any help with luggage when we checked in. Came back to room in the !afternoon to get ready for wedding-still not clean!Staff has been responsive- for 300.00 a night I exspect much better which I recieve at other hotels. Being a platinum Amex holder for 32 years this is my... Read more

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  • Oct 08
  • Hotels and Resorts
  • Rude Staff
  • 7

i was planning with my family to visit hyatt regency ludhiana restaurant.  it was my sister's birthday and i called 2 to 3 times in hyatt regency ludhiana,  India.  I just asked for complimentary cake for my sister's birthday or any kind of discount because every restaurant at present give such discounts to their customers and it is not about money or something. It is only about hospitality  what... Read more

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  • Oct 03
  • Hotels and Resorts
  • Omaha, Nebraska
  • Disrespectful Guest Treatment
  • 15

Never again will I stay at the Hyatt Place in Omaha. My experience was truly eye-opening to say the least. My girlfriend & I stayed at their down town market place location, which was an absolutely perfect spot since we were celebrating our 5th year anniversary. I tried to do something special by pre-purchasing their romance package, but even that proved too much for the immature, rude,... Read more

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  • Aug 29
  • Hotels and Resorts
  • Hotel Service
  • 12

I am very disappointed with this place my wife and I stayed here for 1 night. After having a situation these people do not care about you as a guest and will do whatever to charge an extra penny if necessary. The food has gone down hill over the years. The club serves instant frozen food for appetizers and if you are of a certain culture they watch you eat those little walmart appetizers as if... Read more

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  • Jul 22
  • Hotels and Resorts
  • Nashville, Tennessee
  • Outdated Hotel Room
  • 17

Spent three nights at the Hyatt Place in Nashville located near Opry Land. The rooms are extremely outdated. The bathroom is so small you have to step into the shower to close the door. The free breakfast is poor quality. Checking in was a nightmare. It took 3 staff members to process my payment using cash. This staff lacks training. They offer Starbucks but staff are not familiar with the... Read more

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  • Jul 05
  • Hotels and Resorts
  • Albuquerque, New Mexico
  • Press Freedom Infringement
  • 17

On 30-June-2014 newsman Jesse was not only escorted out of the Albuquerque Hyatt Regency, by the police, but also issued an injunction against returning. Should he return, he was told on camera, he would be arrested. Why? For doing his job interviewing attendees of the NOW convention for FOX news. Watch the video. Was he edgy? Of course, he's a reporter. Was he mean, impolite, or... Read more

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  • Jul 02
  • Hotels and Resorts
  • Kolkata, West Bengal
  • Horrible Customer Service
  • 1
  • 1
  • 39

This was my first time at Hyatt. I stayed at Hyatt Regency, Kolkata. I now regret my decision to stay at Hyatt. I have never experienced such deplorable service in any of the 5 star hotels I have stayed. I was given a bad room. It was the corner room and they have made a room out of the space available. There was leakage of water in the toilet. I right away asked for a room change. I was told... Read more

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  • Jun 19
  • Hotels and Resorts
  • Rochester, New York
  • Hotel Accommodations
  • 1
  • 1
  • 38

I stayed at the Hyatt Regency hotel in Rochester, NY with my wife and young son last August. We were seduced by their advertising the best in comfort and security. When we got to the lobby to check in, the first thing we saw was police; there was some kind of incident. We checked into our room, and unlike other hotels we have stayed in, it had no safe in which to keep our valuables. We asked to... Read more

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  • Dec 26, 2013
  • Hotels and Resorts
  • Sainte-Marie-De-Beauce, Quebec
  • Unfresh Seafood
  • 15

Having a brunch at haytt has been a family tradition for years at Christmas. We had brunch yesterday and anybody who had seafood has got sick and up all night going in and out of bathroom. We were a group of 11 and had brunch at Haytt downtown Vancouver on the 25th of December 2013. It was my grandmother treated us so we didn't tell her. We dont want her feel bad. Luckly she did not have any... Read more

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  • Dec 21, 2013
  • Hotels and Resorts
  • Highlands Ranch, Colorado
  • Interview Disrespect
  • 4
  • 4
  • 62

We all go on job interviews and are not hired, despite our experience and qualifications. It happens to everyone. No big deal. But when you are personally disrespected in an interview by someone who forgets that most employees start as clients, something has to be said. I was called for am interview at the Hyatt Grand in Denver, showed up fifteen minutes early And was not greeted until a... Read more

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