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Stayed at the Hyatt for two nights at a pretty pricey rate. Booking the room was fine. We went to check in recd the room key (10th floor) went to open the room, neither key worked, and the maid cleaning the adjacent room said she had not cleaned it yet. Went back...
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#557009
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Hyatt Century Plaza in LA is constantly overbooks rooms. Booked a king bed nonsmoking room in advance and was put in a handicap room with a bathroom that IS the shower (no walls or shower curtain!) Coworker was placed in a smoking room despite having allergies. ...
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#451732
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Stepped out of shower into solid human waste floating in a sea of toilet overflow. Third time toilet overflowed during my stay. The toilets in this hotel are ancient and are not designed to handle even toilet paper, much less human waste. The hotel appears to be...
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#411365
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We arrived at the Hyatt after driving for 10 hour,s only to be told there was a mix up and our room,s had been giving away. My son had prepaid for our room,week,s ago.They sent us to another hotel and we were told every thing would be taken care of when we arrived...
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#395824
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A friend who was a former employee of this hotel said she/he was told the Hyatt only hires good looking people to work the front desk. This statement came from one of the managers at the hotel. Regardless of skills, a person will not get hired for the front desk unless...
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Anonymous
Anonymous

None of this is true. A lot of unattractive people work at many Hyatts I've subbed for and overtime is paid. I don't know who you talked to.

#378937
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I contacted the Dallas Hyatt Downtown hotel for government rate and received a great quote and confirmation. After a follow up call I was told they could not uphold their quote. I'm pissed. I was told that the Hyatt only has 2 hotel rates. Neither where the one I...
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Erath, Louisiana
#372113
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Hyatt....Worst automated phone reservation system ever. I need to book over the phone because I am working with a company that has a corporate rate at The Blu in Miami. The voice recognition system misunderstood everything I said. I asked for an operator several...
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#359671
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I stayed in the Penthouse Suite at the Hyatt in Bevery Hills, CA. The Customer service was great. What bothered me tremendously is when the Hyatt allowed people into my room without any permission. I t seems to me as the security issue is obviously not their number one...
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#347364
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SAVE yourself the aggravation and DONT STAY AT A HYATT HOTEL. It appears I am not alone in this sentiment. They don't care what your issue is, don't care how your stay is, don't even try to resolve issues, only take your money and say ***. Their customer relations...
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Anonymous
Anonymous

So true they do not return calls and dont give a *** and will lie and refuse to give you their corporate numbers or customer service number. I was told they dont have one. REA...

#343443
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Hyatt hotel is not the best hotel to stay, to see or to encounter with in every foot step a person walk to. I recommend not to apply to Hyatt Santa Clara Ca, I've been applying to various position for two years and I always get not accepted response. I have...
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#328620
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