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I have been a Hyatt courtesy card holder for seven years and the only Hyatt that manages to fails on delivering service and quality is the Hyatt Regency in downtown Indy. Over more than 10 stays over the last few years I only received one upgrade. Today I was offered a...
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3.1
I didn't like
  • Uppermanagement
  • Room not up to hyatt 5 stars
  • No real regard for customers
#882683
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I live in HB and when our home had water damage in the entire bottom floor, we had few options that could house our family of 5 and let me feel my young kids, 12F, 8F, 2M, and pregnant wife could be safe. So, we came in during the fall and stayed for nearly 60 days and...
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2.3
I liked
  • Valet guys
  • Frontline staff
  • Maids
I didn't like
  • Uppermanagement
  • Customer service policy
  • Lack of humanity
#835489
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I fell at dfw Hyatt & hit my head & I am very sore Ruined my whole trip" your employee s were mopping up rain inside door & didn't have rug or wet floor sign up. Never came back & checked on me after I filed complaints. Very upset. I expect better care at your...
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1.0
#834898
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Arrived at the Hyatt in NewYork on 36st after a six hour drive only to be told that ,making the reservations online does not garantee the room. So my rooms we're not the price i reserved for, the room size I needed was not available. To add insult to injure...
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3.5
#772290
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Our company would like to set up 2015 annual dinner in Hyatt Shenyang, China. We have already book a date and your sales mgr also agrees. After 1 day, your sales mgr told that your hotel needs to change our company booking into another different dinner room, due to...
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1.0
Shenyang, Liaoning
#768697
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Hyatt Place Goa Candolim Review from Panaji, Goa
Hyatt Place Goa Candolim Review from Panaji, Goa
Hyatt Place Goa Candolim Review from Panaji, Goa
We have stayed in many countries with marriott,hyatt,hiltons and even much lower budget hotels,but omg this one tops the list for the worst ones.On the first day we just wanted to have decent food as we had missed lunch due to the flight timings. But we had to wait...
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Anonymous
Anonymous

Considering how filthy those tonsils are, it's obvious you have low standards... This "review" reeks of that desperation for "compensation" (freebies)....*Yawns

Anonymous
Anonymous

Your toenails look like a safety hazard.

1.3
Panaji, Goa
#763084
Reply to reviews
HYATT REGENCY AT LA JOLLA AVENTINE - WINTER IN LA JOLLA - VERY COLD WEATHER - Room has VERY OLD mattresses, tilted mattress, overused mattress , also the air conditioned not working right. Registration with high ceiling temperature is very COLD in order to save...
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1.0
I didn't like
  • Room not up to hyatt 5 stars
#758909
Reply to reviews
Horrible customer service and no regard for customers. When asked for management advised he would be in meeting all day. Then when asked for corporate number day staff said there is no number. Come on for real do you think i am ***, you dont have any customer service...
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#735489
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I stayed in Park Hyatt Abu Dhabi for 6 nights with my family. Before we had booked our holiday we took a close look at most of the hotels and guest reviews. After searching and searching we had been recomended park hyatt by a friend who stays there from time to time....
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2.4
#683259
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Brand new Hyatt Place Daytona Beach broke my toe!!
The brand new motel in Daytona Beach has a burm built into the parking lot about 6" from front tires of all parked cars running the full length of their lot. I was unpacking my car and ended up in this *** gulley and snapped my 2nd toe. We had tickets for Universal...
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Anonymous
Anonymous

The Hyatt is a hotel, not a motel. It's a parking berm, not burm and it's not the hotels fault or responsibility that you tripped because you weren't paying attention. Is ever...

Anonymous
Anonymous

First I would take a number of photos of the "burm" that you tripped over. Second, I would check with the city (go to city hall) and confirm that in fact, the "burm" was requi...

2.8
#683238
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