We have stayed in many countries with marriott,hyatt,hiltons and even much lower budget hotels,but omg this one tops the list for the worst ones.On the first day we just wanted to have decent food as we had missed lunch due to the flight timings. But we had to wait till 7pm to order hot room food.
And lol what we get is stale smelling rice instead of basmati and chewy prawns.
We had to have food delivered from outside to even have proper food.
And the room has safety hazards.The heavy lock of the bathroom door slid out and fell on my leg and injured me. I couldn't walk and we had to stay in the room all day, and what's the value of our day to the staff? All that the manager (Ms.
Shewta) had to offer was a sympathy and a smile. We are thinking of extending the stay because we missed a day and all she said was we can just give you a late checkout.
She didn't make any attempts to give us a discount. That's the value of our health and our day.
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