Product: Hyatt Zilara Room Clear all filters (1 of 1 reviews match)
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We have over 78,000 Hyatt member points. Been to the Cancun properties twice prior to this trip. The servers, housekeeping and spa we're great. Now the bad. 1) Had to ask for amenities. 2)Hot tub worked for one day. 3)Exterior of suite falling apart.4)No A/C.Reported...
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1.7
Cancún, Qroo
Product
Hyatt Zilara Room
I liked
  • Spa
  • Servers
  • Housekeeping
I didn't like
  • Almost killing my husband
  • Having no air conditioning
  • Inadequate compensation for what occurred
#1032258
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