Manufacturer: Hyatt Category: Rooms Clear all filters (1 of 1 reviews match)
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We have over 78,000 Hyatt member points. Been to the Cancun properties twice prior to this trip. The servers, housekeeping and spa we're great. Now the bad. 1) Had to ask for amenities. 2)Hot tub worked for one day. 3)Exterior of suite falling apart.4)No A/C.Reported...
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1.7
Hyatt Cancún, Qroo
Product
Hyatt Zilara Room
I liked
  • Spa
  • Housekeeping
  • Servers
I didn't like
  • Inadequate compensation for what occurred
  • Having no air conditioning
  • Almost killing my husband
#1032258
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