filters
state:
Show
city:
Show
product:
Show

The following is a letter that was sent to the Hyatt Corp. in June 2017 after a wedding we had there, as of this date 7/25/17 there has not been a response even though it was sent to the CEO, the Manager of the property where it was held, and the Board of Directors. To...
Read more
1.6
I didn't like
  • Service
#1079161
Reply to reviews
I'm writing this from the Hyatt Regency Phoenix. My room is on the 8th floor and I have been subjected to thunderous music for the past two hours. The manager booked a massive party in the atrium that sounds like the Mardi Gras was moved indoors with all the attendant...
Read more
#1074593
Reply to reviews
We stayed in a $934.00 swim up suite from3/27-4/2/17. We have over 78,000 Hyatt member points. Been to the Cancun properties twice prior to this trip. The servers, housekeeping and spa we're great. Now the bad. 1) Had to ask for amenities. 2)Hot tub worked for one day....
Read more
1.7
Cancún, Qroo
I liked
  • Housekeeping
  • Servers
  • Spa
I didn't like
  • Having no air conditioning
  • Almost killing my husband
  • Inadequate compensation for what occurred
#1032258
Reply to reviews

Hyatt

Hyatt
#1092278
1.0
Details
I found out that Hyatt does discriminate people by looks.
Comment
Show
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website

Hyatt - Customer Care Review from Waxahachie, Texas

Hyatt
#834898
1.0
Details
I fell at dfw Hyatt & hit my head & I am very sore Ruined my whole trip" your employee s were mopping up rain inside door & didn't have rug or wet floor sign up. Never came back & checked on me after I filed complaints. Very upset. I expect better care at your hotel. I am going to Dr * & contact attorney. Paul's 214 534 6401
Comment
Show
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website

Hyatt Hotel Accomodation Review

Hyatt
#709250
2.6
Details
Lack of respect No real regard for customers. Scott Mekks is the assistant general manager for hyatt houston energy corridor and he doesnt care or respect customers. And the receptionist Rafael is also similar. Would not want to come here again. Hyatt house parsippany is the best and I am here for that only reason.
Comment
Show
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Website

Hyatt Manager Review

Hyatt
#674494
NEVER STAY AT THE HYATT IN RANCHO CORDOVA, THE FRONT DESK MANAGER SAND IS A RUDE ***!!!
Comment
Show
Seems that addressing the complaint by Hyatt is to ignore it. No response so the company has to be on the whole a dishonest one that steals money from customers. I would have expected something from them but they seem to think that sticking their head in the sand is...
Read more
1.0
I liked
  • Bitter taste
I didn't like
  • Dishonesty
#943530
Reply to reviews
I was travelling from India and stayed at Hyatt, Monterey for 2 nights on 15th and 16th July. My International debit card details were taken and $100 was debited from my account as authorization charges. The front desk guy told me that it's a temporary charge and will...
Read more
#896776
Reply to reviews
Justin, Your reply is not correct. The pig was identified as it entered the building. I was the one who tipped off Hector, at the front desk, before they came into the hotel. I saw the family of three walking in from the parking lot with the pig. The daughter was...
Read more
Piedmont, Oklahoma
#891226
Reply to reviews

I have been a Hyatt courtesy card holder for seven years and the only Hyatt that manages to fails on delivering service and quality is the Hyatt Regency in downtown Indy. Over more than 10 stays over the last few years I only received one upgrade. Today I was offered a...
Read more
3.1
I didn't like
  • Lack of respect
  • Uppermanagement
  • No real regard for customers
#882683
Reply to reviews
I live in HB and when our home had water damage in the entire bottom floor, we had few options that could house our family of 5 and let me feel my young kids, 12F, 8F, 2M, and pregnant wife could be safe. So, we came in during the fall and stayed for nearly 60 days and...
Read more
2.3
I liked
  • Maids
  • Valet guys
  • Frontline staff
I didn't like
  • Uppermanagement
  • Lack of humanity
  • Customer service policy
#835489
Reply to reviews
Arrived at the Hyatt in NewYork on 36st after a six hour drive only to be told that ,making the reservations online does not garantee the room. So my rooms we're not the price i reserved for, the room size I needed was not available. To add insult to injure...
Read more
3.5
#772290
Reply to reviews
Our company would like to set up 2015 annual dinner in Hyatt Shenyang, China. We have already book a date and your sales mgr also agrees. After 1 day, your sales mgr told that your hotel needs to change our company booking into another different dinner room, due to...
Read more
1.0
Shenyang, Liaoning
#768697
Reply to reviews