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I was surprised to see that Hyatt charge taxes and fees for a "free" night. I am a very frequent traveler and no other hotel I've ever stayed at has done this. The explanation for fees includes such things as business center, WiFi, local phone calls, and bike rental,...
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Iggyearl
Anonymous

I just spent a points night in Rochester, NY. Marriott. The bill was $0. That is what I have grown to expect. Same with Holiday Inn. Thank you very much for the info. I ...

#673736
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Bottom-line my purse was stolen and still no resolution Below is the letter my husband wrote to the Manager at the Arch, after almost three month's of frustration trying to work with the Director of Security Dear: Mr. Hindsley I am writing to bring to your attention a...
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Anonymous
Anonymous

I'd suspect you were involved also... Your whole rant sounds so suspicious, lots of red flags. Also, this is such a common scam to begin with. You seem butthurt because you fa...

1.0
#664061
Reply to reviews
Do Not Book you Hotel Reservations here. I would never make reservations ever again at the Hyatt. Once you make the reservations you are stuck with a nonrefundable room. I gave them plenty of notice for the cancellation of the room. They had at least a month to rebook...
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Anonymous
Anonymous

Don't stay at the Hyatt Regency Orange County lousy customer service. Lost my reservation. Lack of communication skills.

poop1
***1

what were the terms and conditions of your reservation? and did you book directly on hyatt.com or a third party booking company?

#600844
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I worked for Hyatt Place for almost 2 years. I only called in sick once, because I had strep throat and was told by a doctor I could not go into work. I worked my fingers to the bone in that place. I was cross trained in every single position, aside from housekeeping....
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Anonymous
KevinRichards

Being a good employee is not about doing a good job, it is also about being a team player, you clearly are not a team player if you have to put down your co workers, call them...

1.0
I liked
  • Customers
I didn't like
  • No real regard for customers
  • Discrimination
  • Favoritism
#586167
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Hyatt in Jamaica Montego Bay did not open as promised.My daughter's honeymoon package was confirmed. Travel agent was never notified. Accidentally, we found out about this.I cannot imagine the stress my daughter and husband would have experienced if they went to the...
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#562759
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My wife and I travel all the time and always stay in upscale hotels. We've stayed in a few Hyatts and have never had problems until now. The trip was a surprise for my wife so I paid for the room via Western Union so she wouldn't see the deduction in our joint account...
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Anonymous
Anonymous

No, clearly you do NOT travel, and it's obvious this is your first time staying in a hotel since you have no idea what an authorization hold is.. (Also, the Hyatt would only ...

1.0
I didn't like
  • That they stole money from us
#562355
Reply to reviews
Stayed at the Hyatt for two nights at a pretty pricey rate. Booking the room was fine. We went to check in recd the room key (10th floor) went to open the room, neither key worked, and the maid cleaning the adjacent room said she had not cleaned it yet. Went back...
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#557009
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Staying at hyatt in Dewey beach . Awful experience- bathroom was dirty at checkin - towels also dirty. No valet service or any help with luggage when we checked in. Came back to room in the !afternoon to get ready for wedding-still not clean!Staff has been responsive-...
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#547929
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i was planning with my family to visit hyatt regency ludhiana restaurant.  it was my sister's birthday and i called 2 to 3 times in hyatt regency ludhiana,  India.  I just asked for complimentary cake for my sister's birthday or any kind of discount because every...
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#543875
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Never again will I stay at the Hyatt Place in Omaha. My experience was truly eye-opening to say the least. My girlfriend & I stayed at their down town market place location, which was an absolutely perfect spot since we were celebrating our 5th year anniversary. I...
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3.6
#541821
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